This warranty does not cover wear, tear or damage caused by misuse, improper maintenance, modification in any way, accident, or failure to follow assembly/care instructions.

We take pride in the quality and reliability of our designs, manufacturing and finishing, but please always lift and move furniture with care as opposed to dragging it across the floor.

Because Plyhome furniture is made from a natural product, your home's environment can impact its performance and appearance. Strong direct sunlight, humidity and quickly changing temperatures can result in your furniture shrinking, expanding, bowing, splitting and changing colour - none of which are protected under warranty.

We recommend you do not place our furniture near heating or air-conditioning vents.

The 25-year warranty is valid from the date of order and is available to the original purchaser of the product only.

To make a warranty claim, fill out the form below, or email us on hello@plyhome.co.nz or call us on 0800PLYHOME