August 07, 2019

Plyhome Secures New Manufacturing Partner

Written by Anna Gilhooly, Co-Founder

Well, hello there: it’s been ages! So…we‘ve been a touch quiet (actually, resoundingly silent) lately and we wanted to let you know why.

Essentially, we went through the classic business problem of growing too busy, too quickly. People really loved our furniture and we loved sending it all over New Zealand: from Waiheke Island down to rural Queenstown. But it all happened in an absolute flash and two creatively-brained people were suddenly thrust into the business of operations, which wasn’t exactly our happy place. 

So…we did a lot of talking and a lot of listening to some very clever people about what to do.  As a result: we are so thrilled to announce that we have a very happy ending to our story, because we’ve found the perfect people to help take Plyhome to the next level, and even better: we didn’t have to go offshore to find them. Plyhome remains NZ made.

They hugely believe in the potential of our designs. They know manufacturing inside-out: we’ve got massive respect for what they do and how they do it. Their factory is a picture of Kanban efficiency, but it’s also a workplace of craftsmanship, with a level of care and attention to detail that made our heart’s sing. They  welcomed us staying involved in design and marketing. And to top it all off, they’re lovely, lovely people. Below is a pic of me with some of our new Plyhome family members (and yes, ten adults worth of weight on that Plyhome Junior Bed - told you it was strong!)

So…long story short, Plyhome is back. We’re a bigger team now, we’re definitely better and we all cannot wait to give our little furniture brand the future it absolutely deserves. On behalf of our now much bigger furniture family,  thank you for your ongoing support. 

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March 06, 2017

Not just the two of us:

EDIT: This blog was created just 14-months into Plyhome's journey in 2017. We are now a much bigger team (you can read about that here), but we will never forget our humble beginnings and this blog is intended for those starting up in the business of 'making stuff' from scratch. 

Some start-up businesses are literally built by one or two people. Plyhome isn’t one of them. Yes, Plyhome at its core has been created by two people who had the right mix of complementary skills, but what neither of us had  at 14 months into our business journey was experience commercialising a design for retail.

Now we do! But at the start of our journey it was all new to us. The purpose of this article to publicly thank the people who have helped us get to where we are today, because they’re all legends in our eyes. But we’re also taking the opportunity to share what we did right, and what we did wrong. Hopefully, our experience can help other business-owners to be.

The long game:

It took 14 months to get from first conversation about going into business together, to making a sale and then another few months nailing down the last few details, including getting this website live. Getting to market faster than that would have taken more money, more dedicated time, more people.

“At times it felt like it was never going to happen, a 3 steps forward one step backward kind of game”.

But we got there! Actually, I’m glad we took our time. We’ve learnt a lot about each other, we’re going into our first official year of trading with eyes wide open and know exactly what we want this business to be: now and in the future.  So, here’s our start-up journey learning – all laid bare. In amongst it all are our thank-you’s so that you can see why we’re so grateful for them.

First up: what we did wrong!

We took a while to learn the discipline of knowing when something is done:

Rips and I work really well together in the design process. We love it, it’s definitely our happy place in business. Gradually editing designs is all part of the process, but you can’t prototype forever – especially if the designs don’t need it anymore! Our stool set took 5 versions before we were happy. Knowing when to step away and acknowledge them as ‘done’ took us a long-term to learn and looking back,  we could have saved ourselves some time.  But the main thing is, we now know. Sounds easy in principal, very hard in practice and something only learnt through experience.

We under-estimated how long it would take:

The only people who truly know how much effort we’ve put in are our respective partner and husband. They’re the ones who’ve had the solo dinners, who’ve had distracted, sleep-deprived shells of partners, who’ve seen money diverted into a start-up instead of elsewhere. Thank you doesn’t cut it. There would be no Plyhome without their understanding and willingness to support it over 14+ months. 

Two other people who have been beyond patient with us are the best retail partners any brand could hope for: Becks & Luke Bradley at So Beau Baby. They believed in us so much based on a phone call. They waited as we got ready to commercially manufacture. Because it’s one thing to have a great idea, it’s quite another being ready to make it happen. We’re wiser now. We know how much effort it takes. How much money it takes. We’ve had a crash course in manufacturing for retail, and they’ve waited for us to get up to speed. We will never forget that.

We tried to operate on a shoestring:

We fell into the trap that most start-up’s fall into. We tried to get going with a shoestring budget. It didn’t work. Newsflash: manufacturing is a rather expensive game to be in, especially in NZ.  At one point, things came to a grinding halt. We needed more money. We got more money. Things happened. Amazing! Don’t get us wrong, we would love to be launching with more bells and whistles and have got some pretty cool stuff planned but just like I tell the kids: “Just because you want something doesn’t mean you get it:  sometimes you have to wait”. We’ve prioritised what we needed to and have our wish list sorted.

We spread ourselves way too thin:

Rips has a full-time engineering and joinery business. I was working corporate part-time & kid-wrangling too. It doesn’t take a genius to see why it took us longer to launch than hoped! In late 2016 I quit my corporate role, reduced my hours and became a contractor instead. Rips expanded his team so he didn’t have to be so hands-on with his other work. Both took a lot of sacrifice but things are easier to manage now.

We were stubborn: 

Some stuff went wrong. We made some wrong decisions. Some of those decisions were really, really expensive. It's was hard for us to just walk away and put it down as a lesson learned. If you happen to have a stubborn streak (both of us do, guilty as charged) you throw everything you have to try and fix it. You work until 3am for weeks. By the time you realise that there was a better, easier option waiting for you all along you literally want to cry. I did. Pretty sure Rips wanted to. But, our decision making abilities have improved. We're now more pragmatic. So really, it's a win. 

What we did right: 

We welcomed all opportunities that came our way:

There would be no Plyhome at all if we both weren’t open to new opportunities. Rips and I only met in the first place because of Earl Hope-Pearson. He was the guy who connected my original furniture idea (which bears zero resemblance to our final designs by the way) with Rips’ design & joinery skills. We both took a chance on a random meeting, and here we are now.  Another example is when we got a call from the local paper for an article. We weren’t quite ready for PR. But we did it, and then it got syndicated to Stuff Business (thanks Simon!), which opened a lot of doors, including being in Idealog, one of our favourite publications: all thanks to Arriba PR .  Some things are just really important to say yes to, and we’ve largely gone with our gut on what they are.

We listened and learned. 

We listened to those who know. John Duke, Kristin Lunman, Irwin Munro, Haley Ashby, Thomas Rabone, Nick Churchhouse & Richard Cutfield. Thank you for taking the time to meet with us and generously connecting us to others who could help.  Through you, we’ve not only being given sterling advice, but have sourced some superb contacts we’d have taken a long time to find otherwise. We also joined online learning communities for areas we needed to up-skill in. Facebook groups were invaluable  with so many members willing to share their knowledge, to provide honest feedback and to give referrals.  Podcasts, webinars and videos were also gold: if you want to know any of our favourites,  just send me a message and I’ll happily share.

We got a business coach: 

It’s not just all about learning. You could very easily get stuck in a state of information overload. What really counts, is the doing. We had Helping us get it all done, stick to the plan and not lose sight of the next phase while we’re in the nitty-gritty of ‘doing’ is Lance Jensen from Red Hot Business Consulting. Lance was basically Plyhome’s personal trainer. He doesn’t tell you what you want to hear. He tells you what you NEED to hear. He also holds you to account like a shouty instructor in a gym class  (only he’s not at all shouty). We really rate him, but listen to a few of his videos here and make up your own mind.

We made sure we had the right team around us:

The workshop boys: Greg, Brendan, Josh, Miles, Jordan and the late Scotty for your hard work, your banter, your loyalty. Max, Paul & Spyro for your always reliable contributions. And going wider than our business team, to Jodie & Fi: wonderful friends who let me raid their homes for props and design a pop-up showcase from scratch.  To all our family and friends who have stayed interested in the business before it became a thing, who’ve heard our updates, who’ve been willing to chip in when needed. Who say yes when you say "Umm, so - this Baby Show I've said yes to - want to work the stand with me for 3 days? For free?". We are very lucky to have those sort of friends and we definitely know it. 

We outsourced our admin: 

I’ve said it before, but outsourcing all our admin to virtual assistance from Strictly Savvy was one of the best decisions we made last year. To us, it’s just a complete no-brainer, but that’s not where my mindset was when we first heard of the concept. See why I changed my mind & what it’s like to have a virtual assistant here: but hands-off Lynette & Katy & Kylie. They’re too awesome to share (OK you can…that’s the whole point).

We knew family came first: 

As some of you may know, 2016 had a huge moment of sadness for Plyhome. We lost one of our staunchest supporters in a tragic car accident. Our workshop team was hit brutally hard. It was a horrible shock, and it came when they were knee-deep in a big engineering job that Scotty was project managing. When we got the news, we stopped everything. Our team needed time to grieve, to focus on what’s absolutely the most important thing beyond anything else: family.  You can read about the post about Scotty here, because he was a pretty special man and he deserves to be honoured.  I know that Scotty would be really proud of how Rips looked after everyone, including Scotty’s kids.

See: it took a tribe!

We cannot wait to see where  2017 takes us and look forward to introducing you to a bunch of new products we’ve got up our sleeves. But in the meantime, thanks to you too – for taking the time to follow our story and getting involved with our updates on social media. As a start-up with a teeny, teeny tiny marketing budget: it all makes a massive difference to us.

Over and out. We’ll be in the workshop…

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December 18, 2016

Why birch in a country full of Radiata pine?

It took a long time for us to settle on the material we've chosen for Plyhome furniture. We wanted something beautiful but strong. Something that would play subtle background decor role for all styles of NZ homes - villa to contemporary apartment and everything in between. Our wish-list was brutal, but we found everything we needed with European Birch Plywood. Here's an overview of why it made the cut.


The birch plywood that we've selected for Plyhome furniture isn't the cheap yellowish plywood that you see on building sites or at the hardware store. It's on a completely different level: a stand-out beauty, with a beautiful clear grain and subtle light colour. It's the timber version of an excellent marble really. 
We should emphasise, this is not an engineered grain. The wood grain that you see in Plyhome products is a genuine wood grain and in addition to the matte black, matte white or smoky olive  solid finishes, you have the choice of a natural birch, lava, pebble, toffee stain to really embrace that natural grain. It's why each and every single piece of Plyhome furniture is unique - no two pieces will ever look the same due to the natural variation of the timber, but each one will have a high quality grain. This consistency is one of the reasons we selected European birch plywood.


As beautiful as it is, appearance isn't just what we focus on when we're in the design process. Function is just as important, and this is where birch really shines. The durability and strength of birch plywood is very hard to beat.
The 18mm plywood we use is a panel made up of 13 thin multiple cross-banded veneers, each 1.4mm thick. In non-engineering speak, this means that each layer is laid crosswise (so the grain of two consecutive layers form a 90 degree angle). Lots of ply is made this way: but birch is an impressive performer. There's a reason that it's used for concrete form-work systems, floors, walls and roofs in transport vehicles, container floors, floors subjected to heavy wear in various buildings and factories and load bearing special structures. If it can take a commercial freight-load in an 18 wheeler, it can handle one kid.


One of the reasons for birch's consistently beautiful grain is because these trees grow slowly in Europe's climate. But slow-growing doesn't mean unsustainable. The beginning of active forest management in Europe dates back to the 19th century, creating a firm basis for the development of the country’s forest products industry.
Thanks to good forestry practices and sustainable forest management, the annual growth of European forests exceeds the amount harvested. And as we discussed right at the start of our Plyhome journey, if you’re going to cut down a tree - plywood makes the most efficient use of it, as there is very minimal waste.
The Plyhome birch is from an FSC Certified mill using sustainable timbers, ISO 9001 certified and FSC-STD-40-004, Attestation Emmission Class E1, Complies with CARB Phase 2 and TSCA Title VI.  That’s a whole bunch of science talk to basically say you can rest easy knowing that your kids are surrounded by a material that’s safe and produced in an environmentally friendly way. Phew.

The finish: 

For all Plyhome furniture you have seven colour options. A natural birch, lava, pebble or toffee stain, or an HPL in matte white, matte black, and smoky olive finish. Samples are available, so just call us on 0800PLYHOME or email us at if you're at all unsure.
So why birch? beauty, strength and sustainability: a powerful trio indeed.

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December 17, 2016

Plyhome's Story For Stuff - Business Section.

Plyhome is a proud Hutt Business. We're surrounded by some seriously impressive and world leading tech innovators out here in the Hutt, and they're a pretty humble bunch too: more the "heads down and lets secure some global contracts shall we?" approach as opposed to shouting about it with massive advertising campaigns.

We feel right at home here. So with all this in mind, we were thrilled to be asked by Irwin Munro to take part in the Hutt City STEMM (Science, Technology, Engineering, Mathematics & Manufacturing) Festival, which is all about building the Hutt Valley into one of New Zealand’s leading export and economic growth centres. STEMM gave us the chance to showcase some of our prototypes for the first time and give a few talks to people about what we were up to and why.  

Simon saw our pop-up then interviewed us in a fake bedroom in an empty retail space, as you do! What started out as an article for our local paper was then picked up by Stuff's national Business page, and we are very grateful for the early exposure this gave us. Thanks Simon! The resulting article is here for you to read

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